privacy policy

Introduction

Swoosh Creative LLC values your privacy. This Privacy Policy describes how we collect, use, and protect your personal data when you use our website, products, and services. By accessing our website, you agree to the terms outlined in this policy.


1. Information We Collect

Information We Collect
We gather various types of data when you visit our website, make purchases, or engage with us on social media. By accepting this Privacy Policy, you acknowledge and consent to our collection, use, processing, and, when necessary, sharing of this data with third-party service providers for legitimate business purposes. The types of information we may collect include:

Personal Information
This refers to details that directly identify you, such as your name, shipping address, email, phone number, or demographic details like age, gender, or place of residence. You willingly provide this data when you register on our website, make a purchase, or participate in site-related activities, such as contacting us for support. Sharing this information is optional, but choosing not to may limit your access to certain website features or purchasing capabilities.

Automatically Collected Data
When you browse our website, our servers automatically gather specific details, such as your IP address, browser type, time and date of access, and the pages you visit. If you access our platform through a mobile device, we may collect details such as your device name, type, country of origin, and other relevant interactions.

Payment Information
To facilitate transactions, we may collect payment-related details, such as credit card or bank transfer information. However, we do not store most of this data directly. Instead, financial transactions are processed through secure third-party payment processors like Stripe and PayPal. We encourage you to review their privacy policies for details on how they handle your financial data.

Social Media Data
If you connect with us via social media platforms like Facebook, Instagram, LinkedIn, Twitter, or Snapchat, we may access certain public details from your profile. This may include your name, username, location, email, age, gender, profile picture, and other publicly available information. If you prefer to limit our access, please adjust your privacy settings on the respective social media platforms.

Mobile Device Information
When using our website through a mobile device or app, we may collect information related to your device, such as its unique ID, model, manufacturer, and location data.

Additional Information
At times, we may request extra details, such as for participation in contests, giveaways, or surveys. This information is provided voluntarily, and it will be clear that sharing such data is part of entering the contest or survey.

2. How We Use Your Information

Your data enables us to provide you with access to our products and services, including our website, fulfill our commitments to you, personalize your experience, and recommend products or services that may be of interest to you. While we typically store your information and transfer it to third-party processors, any direct processing we conduct is done to support our legitimate business interests, such as facilitating purchases and improving user interactions with our website.

Specifically, we may utilize the collected data for the following purposes:

Access your accounts to develop your website or funnel.
Provide the products or services you have purchased.
Communicate with you regarding your inquiries or transactions.
Process payments and issue refunds as necessary.
Inform you about new products, services, or special offers we believe may interest you.
Engage with you through social media platforms.
Send newsletters or company updates.
Deliver personalized advertisements.
Gather feedback to enhance our services.
Notify you about changes to our products, services, or policies.
Address and resolve any disputes or technical issues.
Organize and manage contests or promotional giveaways.
Create a personalized profile to tailor your future interactions with our website.
Compile anonymous statistical data for internal analysis.
Cooperate with law enforcement when required.
Prevent fraudulent activities on our website or mobile app.
Monitor trends to enhance our website’s functionality and improve user experience.

3. Sharing Your Information

We may share your information with third parties in specific situations. In particular, we may disclose your data to third-party service providers when necessary to support our business operations. This includes managing our website, handling your projects, fulfilling orders, delivering products or services, identifying trends, ensuring security, and maintaining communication with you. The legal basis for sharing this information is both your consent to this Privacy Policy and our right to safeguard and advance our business interests.

Below are some specific instances in which we may share your data:

Third-Party Service Providers: We may share your data with third-party companies that assist with payment processing, hosting services, email communication, and customer support. 

Legal Compliance: If required by law, we may disclose your information in response to legal proceedings such as subpoenas or court orders. We may also share data to protect rights, property, and the safety of others, including preventing fraud and managing credit risks.

Protecting Our Business: Your information may be used to enforce our policies, investigate potential violations, secure business insurance, seek legal or financial advice, or handle legal claims.

Business Transfers: If our company undergoes a sale, merger, acquisition, or bankruptcy, your data may be transferred as part of the business assets. Any successor entity may have its own privacy policies, which would govern the use of your data. If such a transfer occurs, you will be notified.

Online Interactions: If you engage with other users on our website (such as through comments, discussions, or shared content), certain details like your name, profile picture, and interaction history may be visible to others.

Public Posts: Any content you choose to share publicly on our website may be viewed by other users and could be distributed outside our platform.

External Links: Our website may contain links to third-party sites that we do not control. We advise caution when clicking on these links, as we are not responsible for how those sites collect or use your data. Each external site may have its own privacy policies, which we recommend reviewing before interacting with them.

Other Necessary Disclosures: In cases where disclosure is required to comply with legal obligations, protect your interests, or safeguard the rights and security of our business and users, we may share relevant information as needed.
We do not sell or rent your personal data to third parties.

International Data Transfers
If you are located inside the United States, your data may be transferred to and processed overseas, where our servers are located. We implement safeguards such as standard contractual clauses to ensure your data remains protected.

Website Analytics
We may partner with third party analytic companies, including Google, Go High Level and Microsoft Clarity. The analytic companies may also use cookies or other tracking technologies to analyze visitors’ use of our website or mobile app to determine the popularity of the content, and better understand online activity. We do not transfer personal information to these third party vendors. However, in order to access our website, you must consent to the collection and use of your information by these third party analytic companies. You should review their Privacy Policy and contact them directly if you have questions.

5. Data Retention

We retain your data for as long as necessary to fulfill our business purposes or comply with legal obligations. You may request data deletion at any time by contacting us.

6. Security Measures

We take appropriate security measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no system is 100% secure, and we cannot guarantee absolute security.

7l How We Handle Your Information

In most cases, we do not process your information directly. Instead, we rely on third-party service providers to handle data processing on our behalf. For example, when you make a payment through PayPal, they collect and process your payment details before transferring the funds to us. Since we do not have the infrastructure to perform these functions internally, it is necessary for us to share your information with trusted third parties. More details about third-party processing are provided below.

However, there may be instances where we process your data internally. The legal basis for this processing is both your consent and our legitimate business interests. When we do process your data, it is for purposes such as managing and improving our website, fulfilling contracts, maintaining transaction records, providing products and services, ensuring compliance with legal obligations, seeking professional guidance, and protecting the rights of our business, our customers, and third parties.

The types of data we may process include:

Account Information: Details such as your name, address, email, and payment information.
Website Usage Data: Information about how you interact with our site, including your IP address, geographic location, browsing behavior, and time spent on our platform.
Profile Information: Personal details you provide, such as your name, address, profile picture, interests, or employment details.
User-Submitted Data: Information you share while using our services.
Publicly Shared Content: Any comments or posts you submit on our website.
Inquiries and Communications: Data you provide when reaching out to us with questions about our offerings.
Transaction Records: Details related to purchases, including contact information and payment history.
Subscriptions: Information submitted when signing up for newsletters or updates, including your email address.
Correspondence: Any data shared through email or other forms of communication.
Other Relevant Data: Any additional information outlined in this policy that is necessary for legal compliance or to protect the rights and safety of you or others.

8. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:

- Access, update, or delete your personal data.
- Withdraw consent for data processing.
- Request a copy of your personal data.
- Object to or restrict data processing.
- Opt out of marketing communications.

To exercise these rights, contact us at support@swooshcreative.co

9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

10. Children’s Privacy
Our services are not intended for individuals under the age of 16. If we become aware that we have collected data from a minor, we will take steps to delete it.

11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date."

12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: support@swooshcreative.co